The #1 Avoca alternative
Broccoli’s mission is to power the best home services experience. While others sell point solutions or go outside home services, we keep going deeper into how your business runs.
Switched from
Big Cat Plumbing, Heating & Cooling
01 / 05“Over 90 days our CSRs booked 77% of calls, and Avoca was stuck at 44%. Broccoli books nearly twice what Avoca did, and it’s even beating our CSRs.”
With
Broccoli
Broccoli>85%
of calls are booked by our agents, straight onto your board.
How does Broccoli stack up?
What to ask
Broccoli01Who is it built for?
Laser-focused on home services. Everything we build is aimed at making your customers’ experience better.
AvocaBuilt beyond home services, for auto repair shops and car dealerships too.
02How fast are you live?
Live within days. Most customers go live in 2 days to 1 week.
AvocaMost teams take six weeks to go live, 6x longer than Broccoli.
03Who helps after launch?
Support customers love. A dedicated success manager, and a customer success team 2x the size of sales.
AvocaA customer success team smaller than its sales team.
04Who can make changes?
No ticket, no waiting. Make any change yourself in the dashboard.
AvocaSimple changes like greetings, dispatch fees and transfer numbers need a support ticket.
It doesn’t end at the call. Broccoli goes beyond the phone.
- Marketing Manager
Can it fill your board when phones are slow?
Yes, from one chat. Marketing Manager spots open hours on your board, builds the right audience from your CRM, and fills them with a campaign you approve.
Avoca: Not offered.
- Job Manager
Does it find the bigger job?
Yes. Job Manager checks service history, equipment and the true age of the house before the tech rolls. More service calls become replacements, with fewer second trips.
Avoca: Not offered.
- And so much more.See all products
Four simple steps to switch from Avoca. Book a Demo
- 01
Kick off with your implementation manager.
They meet with you daily until you go live and love the experience.
- 02
Add what’s unique to your business.
Broccoli already knows home services. Connect ServiceTitan, Housecall Pro, AccuLynx and many more CRMs, then add your business-specific guidelines.
- 03
Test and go live.
Most customers go live in 2 days to 1 week, fully supported by your implementation manager.
- 04
Keep improving with your success manager.
They proactively watch your booking rate and dig in the moment something’s off.
Your AI platform for home services. Capture and convert demand, proactively create new revenue, and automate the repetitive work that holds your business back.
Google LSA
Outbound fills the board when phones are slow
Speed to Lead responds instantly to every lead source
QA & Coaching reviews every call and recovers lost revenue
AI Chat & Scheduling turns website visitors into booked jobs
Skip the recorded calls. Hear it live.
Pick an agent and it calls you right now.
Hear it for yourself.
Every conversation is your brand. Make customers feel understood, cared for, and confident they called the right company.
- A real call from a Broccoli AI agent
- Works with ServiceTitan & Housecall Pro
- Available 24/7
They took a bite… and loved it.
Element Home Service
St. George, UT
John Graham, Owner
Ongaro & Sons
San Francisco Bay Area, CA
Ernest Ongaro, President
Tuck & Howell
Greenville, SC
Jay Mahaffey, Owner
Mister Sparky San Antonio
San Antonio, TX
Sharissa Martinez, Owner & President
Plugs into the tools you already use. Broccoli connects to your CRM and every lead source, with custom integrations for everything else.
CRMs. Book jobs and sync every call straight into ServiceTitan, Salesforce, AccuLynx, Housecall Pro, and more.
See CRM integrations
Google LSA
Yelp
Angi
Thumbtack
MetaReserve with GoogleLead sources. Respond instantly to every lead from Google LSA, Yelp, Angi, Thumbtack, and Meta.
See lead sourcesCustom integration. Connect Broccoli to your in-house tools and data with an integration built around your workflow.
Talk to our teamFAQs
Is Broccoli only for home services?
Yes, and that’s on purpose. Broccoli’s mission is to power the best home services experience. While others sell point solutions or go outside home services, we keep going deeper: booking the right job, getting the right tech out, and following up after.
What is the main difference between Broccoli and Avoca?
Our commitment to your customer experience after the sale, and results you can measure. Our customer success and implementation team is 2x the size of our sales team, most customers go live in 2 days to 1 week, and you make changes yourself without a ticket.
What does switching from Avoca involve?
Less than you’d think. Your implementation manager meets with you daily until you go live. Broccoli already knows home services, so you only add your business-specific guidelines. Most customers go live in 2 days to 1 week.
Will Broccoli sound natural to my customers?
It’s one of the main reasons teams switch. Broccoli empathizes with your caller, understands the urgency, asks the right questions to book the right job, and gets it scheduled straight onto your board. Hear it for yourself with a live call below.
What support do I get?
Support customers love. Your implementation manager meets with you daily until you go live. After launch, your customer success manager proactively watches your booking rate, and technical support engineers are there whenever you need technical help.
Can I make changes myself?
Yes. You don’t need to create a ticket or wait on anyone. Change greetings, job types, transfers and scheduling rules yourself in the dashboard. Ask Brocc, like ChatGPT on top of Broccoli, answers questions about your calls and recommends how to improve your script.
What happens when a caller needs a person?
The agent transfers to the number you choose, passing along the full context of the call, with a backup number or callback if no one is available. Broccoli also offers a real human backup call center, so a live person is always there to pick up. Anything Broccoli can’t handle, like a billing question, lands in your task dashboard so your team can get to it fast.
Does Broccoli work with ServiceTitan?
Yes. Broccoli is a ServiceTitan certified partner and books jobs straight onto your schedule. It also integrates natively with Housecall Pro, AccuLynx and many more.
Does Broccoli work for multi-location operators?
Yes. Broccoli comes with comprehensive enterprise features for multi-location operators. Group your locations, see them together in one view, and control who can access each location.
Is Broccoli SOC 2 compliant?
Broccoli is SOC 2 Type 2 compliant. See the Trust Center at trust.broccoli.com for details.
Join 1,500+ home service businesses on Broccoli.
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